Knowledge Enablement - Applications Trainer (Fintech)

Location: Hybrid, with remote flexibility within a 70-mile radius of offices in Allen, Texas; Birmingham, Alabama; Cedar Falls, Iowa; Charlotte, North Carolina; Lenexa, Kansas; Louisville, Kentucky; Springfield, Missouri; or Monett, Missouri. Travel: 35%. In-person interviews or onboarding may be required.

Salary: $50,000–$70,000 per year, based on location and experience.

Company

hirify.global provides technology and digital banking and payments solutions for community banks and credit unions.

What you will do

• Deliver software and service training courses and workshops for customers and employees during product installations, conversions, and continuing education.
• Create and customize curricula, procedures, training materials, and environments for customer-specific situations.
• Conduct live, internet-based, and other e-learning sessions at customer locations or hirify.global offices.
• Test and maintain software used for training and provide customer follow-up throughout projects.
• Assess training quality, incorporate customer feedback, and update curricula and procedures.
• Maintain knowledge of product changes, training practices, and financial industry trends while supporting less experienced peers.

Requirements

• At least 4 years of experience in a financial institution or training role.
• Ability to travel 35% of the time.
• Ability to work in a hybrid arrangement within a 70-mile radius of a listed U.S. office location.
• Strong communication, customer interaction, project management, and public speaking skills.
• Ability to design and deliver software applications training and manage competing deadlines.

Nice to have

• Associate’s degree or training certification.
• Broad financial industry knowledge and knowledge of hirify.global products.
• Experience with Microsoft Office, digital training tools, and tutorial-building software.
• Experience resolving complex issues and working on diverse projects.

Culture & Benefits

• Comprehensive benefits supporting physical, mental, and financial health.
• Culture focused on collaboration, inclusion, sustainability, and community impact.
• Work supporting technology modernization, secure data access, fraud mitigation, and financial-services integration.
• Commitment to equal employment opportunity and an inclusive workplace.