Senior Product Manager (Healthcare)

Location: United States — Remote

Company

hirify.global provides telehealth support solutions that help companies deliver virtual care to patients across a broad range of specialties in all 50 states.

What you will do

• Define and drive product strategy for insurance capture, real-time and batch eligibility verification, benefits details, and coverage discovery.
• Improve the accuracy, speed, and completeness of eligibility responses by normalizing inconsistent payer data.
• Define scalable client consumption models through APIs, configuration, and reporting.
• Communicate roadmap priorities, trade-offs, and timelines to internal stakeholders and external partners.
• Partner with Product, Services, Engineering, Design, senior leaders, and clients to shape and deliver solutions.
• Establish product requirements and success metrics covering eligibility accuracy, denials, manual verification, payer coverage, and uptime.

Requirements

• 5+ years of product management experience, including significant direct customer or client engagement.
• At least 3 years of experience in healthcare revenue cycle, payer operations, or health insurance technology.
• Hands-on knowledge of insurance eligibility and benefits workflows, including 270/271 exchanges.
• Working knowledge of insurance capture, claims submission, denials, patient billing, and downstream revenue cycle effects.
• Experience managing product roadmaps and working with engineers on APIs, data models, integrations, and payer documentation.
• Strong data analysis, troubleshooting, product requirements, and communication skills.

Nice to have

• Experience with virtual care, care delivery platforms, healthcare operations, clearinghouses, EDI transaction sets, or coverage discovery products.
• Familiarity with Medicare, Medicaid, commercial billing, and multi-state operations.
• Experience with Healthie or comparable EMR platforms.
• Experience applying AI or automation to verification workflows.
• Experience in B2B2C or white-label products and proficiency with SQL.

Culture & Benefits

• Remote work arrangement within the United States.
• Relatively flat organizational structure with broad participation in decision-making.
• Culture built around autonomy, competence, and belonging.
• Employees are encouraged to bring ideas forward and execute them.