Client Operations Specialist - Enterprise

Location: Remote, USA; Tampa, Florida

Company

hirify.global provides cybersecurity and information technology solutions and services.

What you will do

• Support Client Managers with accurate and timely quotations for products and services using Salesforce.
• Provide responsive client service and communication by phone and email.
• Prepare and submit orders to purchasing and support deal registration.
• Provide reporting, analytics, and historical pricing analysis to managers and operations.
• Coordinate between Client Managers, operations, services teams, manufacturing partners, and clients.
• Manage multiple incoming requests while recommending pricing strategies that support gross-margin objectives.

Requirements

• At least 2 years of experience in a business-to-business sales or client services role.
• Experience with CRM software is required; Salesforce experience is preferred.
• Intermediate Microsoft Office skills, especially Outlook, Word, and Excel, plus internet navigation.
• Strong organization, prioritization, independent judgment, communication, relationship-building, and arithmetic skills.
• Ability to calculate discounts, margins, percentages, and related figures.
• An associate degree, equivalent education, or relevant experience and training is preferred; technical or information technology industry experience is also preferred.

Culture & Benefits

• Remote-from-home work capabilities and the technology required to work productively remotely, where applicable.
• Work/life balance and professional training resources.
• Opportunities for creative problem-solving and complex projects.
• Employee Resource Groups and volunteer opportunities through hirify.global Chips In.