Senior Sales Operations Specialist (SaaS)

Location: Hybrid schedule with three days per week in-office in Alpharetta, Georgia, or Lenexa, Kansas, United States

Company

hirify.global provides payment technology and software solutions for buyers, sellers, financial institutions, and cardholders.

What you will do

• Build, maintain, and enhance sales reports and analytics, including pipeline updates, deal activity summaries, and trend insights.
• Use Power BI and other BI tools to turn complex data into actionable insights for sales teams and leadership.
• Analyze sales workflows, identify process gaps, and create standardized playbooks and documentation.
• Coordinate client requests across Sales Operations, Legal, Client Assurance, and other teams.
• Manage and optimize the sales technology stack, including Salesforce, Gong, DocuSign, and Vidyard.
• Prepare stakeholder materials, support tool adoption, and communicate operational updates.

Requirements

• Bachelor’s degree or at least 6 years of relevant experience.
• Advanced knowledge of the software or SaaS industry.
• Experience analyzing operational data, identifying root causes, and recommending improvements.
• Proficiency in building and maintaining operational reports and dashboards using systems such as Salesforce or Gong and BI tools such as Power BI or Tableau.
• Ability to map workflows, identify gaps, and create clear, repeatable documentation.
• Excellent written and verbal communication, including presenting findings to cross-functional and executive audiences.

Nice to have

• At least 8 years of relevant experience.
• Previous experience in the software and SaaS industry.

Culture & Benefits

• Inclusive, collaborative environment focused on client impact, ownership, innovation, and teamwork.
• Competitive salary and benefits package.
• Learning, development, and on-the-job growth opportunities.
• Global employee assistance program and community and charity initiatives.
• Recognition platform celebrating employee achievements.
• Visa sponsorship is not available; candidates must already be legally authorized to work full-time in the United States without current or future immigration sponsorship.