Client Relations Team Specialist (Private Risk Management)

Location: Remote US

Company

hirify.global provides private risk management and insurance services, including personal and commercial insurance, employee benefits, and asset protection.

What you will do

• Respond to client service requests and answer coverage questions by email and phone.
• Support new business issuance and remarket accounts in line with carrier guidelines and firm standards.
• Advise clients on risk exposures and review inspection reports for coverage accuracy and loss prevention issues.
• Provide direction on claims-related matters while maintaining accurate and thorough client, firm, and carrier interactions.
• Develop working knowledge of insurance partners, contracts, requirements, systems, and current industry offerings.
• Collaborate with colleagues, manage multiple priorities in a high-volume environment, and identify process improvements.

Requirements

• Current state insurance license, or willingness to obtain all required licenses within the first 90 days.
• 3+ years of experience in personal insurance, including insurance contracts, carrier guidelines, insurer systems, and claims.
• Intermediate knowledge of Microsoft Word and Excel and the ability to learn firm and carrier software.
• Excellent written and verbal communication skills.
• Ability to multitask accurately and reliably in a fast-paced, collaborative, high-volume environment.
• College degree preferred; CPCU or CIC designations are a plus.

Culture & Benefits

• Remote work arrangement within the United States.
• Collaborative, team-oriented environment with shared service goals.
• Career development pathway into advanced roles within the Private Risk Management practice.
• Opportunities to contribute to process improvement and operational excellence.