Client Delivery Manager - Revenue Cycle (REMOTE)

Location: Remote within the United States; based in Franklin, Tennessee

Company

hirify.global provides specialty revenue cycle management solutions for healthcare organizations through its E360 RCM intelligent automation platform, combining proprietary algorithms with expert human support.

What you will do

• Own operational alignment and performance consulting for assigned client accounts.
• Translate operational performance data into clear narratives covering drivers, risks, opportunities, and recommended actions.
• Monitor performance indicators and inventory health, identify emerging issues, and lead root cause analysis with Revenue Services and internal teams.
• Create, coordinate, and track action plans with defined ownership, sequencing, and follow-up.
• Prepare and facilitate monthly operational reviews and recurring client meetings, including agendas, reporting materials, decisions, and action items.
• Coordinate Client Success, Implementation, Product, Technology, and operational stakeholders while escalating issues appropriately.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field.
• 3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments.
• Understanding of operational workflows, data interpretation, and client support models.
• Strong analytical, written, verbal communication, and client-facing presentation skills.
• Ability to independently manage client relationships, influence without authority, and lead operational discussions.
• Strong organization, attention to detail, professional presence, and ability to escalate issues clearly.

Culture & Benefits

• Remote work environment for the United States-based role.
• Culture focused on professional growth, collaboration, and continuous improvement.
• Resources and support for employee development and career growth.
• Core values centered on employee empowerment, client success, cooperation, and work-life balance.