Enterprise Account Manager - Installed Base

Location: 's-Hertogenbosch, North Brabant, Netherlands; hybrid work

Company

hirify.global provides AI-driven enterprise software solutions and operates as an international company with more than 7,000 employees across all continents.

What you will do

• Manage a portfolio of existing enterprise customer accounts and achieve revenue and retention targets.
• Drive renewals and identify upsell and cross-sell opportunities across products and services.
• Build relationships with decision-makers, understand business objectives, and act as a trusted advisor.
• Develop account plans, conduct business reviews and adoption sessions, and improve customer satisfaction and solution utilization.
• Build and manage expansion pipelines, maintain accurate CRM forecasts, and track competitor activity.
• Collaborate with executives, presales, customer success, professional services, and solution consulting teams.

Requirements

• Experience in account management, customer success, or sales focused on existing accounts.
• Understanding of enterprise software or technology solutions and willingness to learn product capabilities in depth.
• Strong interpersonal, communication, presentation, and stakeholder-influencing skills.
• Ability to manage multiple accounts and priorities in a fast-paced, customer-focused environment.
• Track record of meeting or exceeding retention and revenue growth goals.
• Willingness to follow sales processes including cadence management, forecasting, and accurate reporting.

Culture & Benefits

• Hybrid work opportunities and flexible working arrangements.
• International, diverse, and inclusive workplace.
• Collaborative environment focused on innovation, sustainability, and meaningful impact.
• Opportunities to participate in customer events, webinars, and user groups.