ICT Technical Account Manager

Location: Hybrid role based in Patra, Achaia, Greece, with an option to work from abroad

Company

hirify.global is an international telecommunications company providing connectivity and ICT services to millions of customers.

What you will do

• Visit corporate customers daily, physically or digitally, to investigate their needs and analyse their IT operations.
• Design and present technical solutions covering cloud, infrastructure, integration, and SaaS services.
• Lead technical and commercial discussions with customers and internal stakeholders.
• Prepare solution propositions and responses to RFPs.
• Coordinate internal and external business partners to deliver technical solutions.
• Support sales targets and build long-term customer relationships throughout digital transformation and IT solution lifecycles.

Requirements

• Previous experience in a similar position within a telecommunications or IT company.
• Ability to understand customer IT operating models and propose ICT solutions.
• Knowledge of private and public cloud, including Azure, Microsoft Modern Workplace and Security, endpoint security with Microsoft Defender, and related integration services.
• Professional communication skills in Greek and English are required.
• Strong interpersonal, communication, and customer-partner collaboration skills.
• Results orientation, attention to detail, flexibility, and the ability to work under pressure and tight deadlines.

Culture & Benefits

• Hybrid working combining remote and office-based work, with an option to work from abroad.
• Private health and medical insurance.
• Competitive pay, bonus, and remuneration package.
• Unlimited access to learning resources and training.
• Sixteen weeks of fully paid parental leave for all employees.
• Remote work equipment, additional days off, employee discounts, and office amenities subject to location.