Key Account Manager (Healthcare)

Location: Anywhere in Belgium; flexible office, coworking hubs in Ghent, Brussels, or Antwerp, or full remote work.

Company

hirify.global builds a prevention-focused healthcare insurance product that integrates insurance, prevention, and care into a single user experience.

What you will do

• Manage a portfolio of strategic and flagship accounts while building trusted relationships with key stakeholders.
• Identify dissatisfaction signals, implement solutions, and ensure successful onboarding of new accounts.
• Position hirify.global as a health partner and drive adoption among employees and administrators.
• Analyze and present consumption reports through business reviews and create initiatives to engage existing customers.
• Lead cross-selling, upselling, and contract renegotiations to bhirify.globalce customer value with sustainable profitability.
• Represent customer needs in discussions with Product teams and support new customer acquisition with Sales.

Requirements

• At least 5 years of experience in a customer-facing role.
• Demonstrated track record of over-performance and experience working with companies of more than 150 employees.
• Fluency in French and English required.
• Strong negotiation, relationship-building, active listening, follow-up, analytical, and problem-solving skills.
• Ability to create data-based reports, identify customer needs, and develop long-term trusted relationships.
• Growth mindset and strong interest in healthcare and developing in-depth market knowledge.

Nice to have

• Dutch fluency.
• Previous experience in insurance or an industry linked to employee benefits.

Culture & Benefits

• Flexible office, coworking, and full-remote options with home office equipment sponsorship.
• Flexible vacation policy and working hours.
• Equity packages alongside base salary.
• Company-funded comprehensive healthcare insurance for employees and families.
• Equipment sponsorship, learning and training support, coaching from day one, and extended parental leave.