Claim Specialist - Property Field Inspection

Location: Portland, Oregon; candidates must reside within the listed Portland-area ZIP codes and service the assigned territory. This is a remote-field position combining work from home with in-person property inspections using a mobile office or vehicle. Occasional travel to other territories may be required.

Salary: $63,089.65–$90,000 annually, plus potential yearly incentive pay of up to 15% of base salary.

Company

hirify.global provides insurance products and claims services, using technology to support policyholders and improve the customer experience.

What you will do

• Conduct on-site inspections and assess damage for residential and commercial property claims.
• Investigate and adjust personal and commercial property claims with exposures up to $500,000.
• Explain coverage, interpret policy terms, evaluate claim validity, and ensure compliance with regulations.
• Gather evidence, document findings, prepare detailed reports, and estimate damages.
• Collaborate with policyholders, agents, and other stakeholders while providing customer service during difficult conversations.
• Negotiate and settle claims within authorized limits and company guidelines.

Requirements

• Strong investigative, analytical, organizational, decision-making, communication, and interpersonal skills.
• Ability to interpret policies, guidelines, and technical information and apply them accurately.
• Proficiency with mobile and desktop tools for documenting claims in the field and remotely.
• Physical ability to walk, bend, kneel, lift, climb ladders, traverse roofs at different heights and pitches, and crawl through tight spaces.
• Valid driver's license required; rope and harness safety training may be required.
• Successful completion of required training, licensing examinations, motor vehicle record checks, background checks, and pre-employment assessments.

Nice to have

• Bachelor’s degree in risk management, insurance, business, construction management, or a related field.
• Customer service experience and knowledge of property insurance and claims handling.
• Knowledge of residential and commercial construction, building materials, water mitigation, and inspection processes.
• Working knowledge of Xactimate and XactContents.

Culture & Benefits

• Flexible schedules may include overtime or irregular hours based on business needs.
• Health, dental, vision, telemedicine, mental health, and wellbeing programs.
• Training, tuition assistance, mentoring, and employee resource groups.
• Paid time off, parental leave, paid holidays, and community service or education support days.
• Annual raises, bonuses, financial coaching, and a 401(k) plan with company contributions of up to 7% of salary.