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Expansion SDR (XDR)

Формат работы
onsite
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
Australia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Expansion SDR (XDR) (SaaS/Customer Success): Engaging existing paying customers in the Australian market through calls, email, and social outreach to identify expansion opportunities and book qualified demos, with an accent on customer insight, targeted prospecting, and value-based communication. Focus on tailoring outreach to customer segments, managing HubSpot activity, partnering with Account Managers, and improving lead quality.

Location: Melbourne, Victoria, Australia; AUS business hours

Company

hirify.global provides a platform for managing deskless teams, combining daily operations and team communication such as hiring, scheduling, training, tasks, and coordination in one app.

What you will do

  • Engage existing paying customers through calls, email, and social outreach to identify opportunities to expand their use of hirify.global.
  • Prospect within a defined target audience and focus on accounts with high expansion potential.
  • Book qualified demos for Expansion Account Managers and ensure smooth handoffs.
  • Manage prospecting activity in HubSpot CRM.
  • Partner with Account Management to share feedback on lead quality, new lead sources, and industry or product insights.
  • Experiment with outreach strategies across customer segments based on size, industry, or usage, and contribute ideas to the growing XDR team.

Requirements

  • 1–2 years of relevant experience.
  • Hunger for success, high energy, and an intelligent, positive, proactive attitude.
  • Strong technical aptitude and willingness to develop deep product knowledge.
  • Strong verbal and written communication skills, including the ability to explain value propositions and tailor messaging to different customer personas.
  • Self-starter mindset and ability to thrive in a fast-paced, target-driven environment.
  • Resilience and adaptability when facing challenges or rejection.
  • Comfort working during AUS business hours.

Culture & Benefits

  • Ongoing training and development with a long-term investment in employees.
  • Mission-driven work supporting managers and deskless workforces.
  • Passionate, execution-focused environment centered on customer value.
  • Team social events including weekly happy hours and holiday parties.
  • Encouraging, caring, supportive, and inclusive workplace.

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