Senior Field Enablement Business Partner (AI)

Location: Remote - US; not eligible for hiring in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington. Approximately 15–20% travel is expected for in-person customer and team connections.

Salary: $116,960–$146,200 annually for candidates residing in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington, D.C.; compensation in other locations is discussed during the hiring process.

Company

Twilio provides communications solutions that help businesses and developers create personalized customer experiences.

What you will do

• Advise sales leaders on enablement opportunities using qualitative and quantitative performance data.
• Design, deliver, and optimize audience-specific content, training sessions, knowledge resources, and weekly updates.
• Partner with SDR leadership, marketing, product, operations, and learning design stakeholders to plan and execute enablement programs.
• Evaluate curriculum effectiveness and recommend adjustments or new learning content.
• Define learning objectives and measurable outcomes for enablement initiatives.
• Track pre- and post-program evaluations, adoption, and performance metrics while maintaining knowledge of competitor products and company direction.

Requirements

• 3–5+ years of sales enablement and/or direct sales experience, including at least 2 years in a strategic enablement or business partner role.
• Proven success driving measurable impact through enablement programs and a strong understanding of B2B sales cycles, particularly in SaaS or complex sales environments.
• Experience with sales enablement platforms such as Highspot, Salesloft, or Gong, as well as LMS and CRM systems such as Salesforce.
• Experience building AI-forward enablement resources, including gems and notebooks.
• Strong communication, facilitation, stakeholder management, analytical, and relationship-building skills.
• Knowledge of adult learning theory and Bloom’s Taxonomy, with the ability to establish learning outcomes and results.

Nice to have

• SDR experience.

Culture & Benefits

• Remote-first work with occasional in-person team gatherings, functional off-sites, or customer meetings.
• Competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.
• Equity and corporate bonus plan eligibility may apply.
• Benefits include health insurance, 401(k), paid sick time, paid personal time off, and paid parental leave, with offerings varying by location.
• Support for employee volunteering and community donations.

Hiring process

• Applications are intended to be accepted until November 15, subject to business needs.
• Hiring decisions involve interviews and are made by Twilio employees; AI may be used to support process efficiency.