People Operations Manager (AI)

Location: Remote; Toronto, New York, and the United States

Company

Cohere is a security-first enterprise AI company building foundation models and end-to-end AI products for developers and businesses.

What you will do

• Own headcount, attrition, and people cost reporting, including executive and board-level reporting.
• Define people metrics and improve the quality, consistency, and governance of employee data.
• Reconcile People and Finance headcount and build controls that prevent inaccurate data from entering systems.
• Manage the employee data model and partner with the HRIS team during the Rippling implementation.
• Own US and global benefits administration, renewals, open enrollment, employee records, employment verification, and data requests.
• Automate recurring reports, enable self-service analytics, and prepare data and evidence for audits and external diligence.

Requirements

• 5+ years of people analytics and reporting experience in fast-paced, scaling environments.
• Experience delivering people operations solutions across the employee journey, from hiring through exit.
• Experience with HRIS implementation or migration and building reports from scratch.
• Ability to identify and resolve data quality issues and explain findings, methodologies, and discrepancies clearly.
• Experience operating across multiple countries and entities, including EOR or contractor populations.
• Strong written documentation skills and the ability to build practical solutions to complex operational problems.

Nice to have

• Experience with Rippling or its implementation.
• Experience building reports in a BI tool or working with SQL.
• Experience with IPO readiness, SOC 2, or SOX preparation.

Culture & Benefits

• Remote-friendly work environment with coworking support for employees away from an office.
• Six weeks of paid vacation, parental leave top-up for up to six months, and health and dental benefits.
• Annual enrichment benefits covering arts and culture, fitness and wellness, quality time, and workspace improvements.
• Education and learning stipend for conferences, courses, and coaching.
• Home office stipend of $500 and a budget for remote employees to travel to other offices and attend the annual offsite.