People Operations & Workplace Experience Specialist (Fintech)

Location: Barcelona, Spain; hybrid with 4 days per week in the office

Company

Airwallex is a global fintech company providing integrated payments, business accounts, spend management, treasury, and embedded finance solutions.

What you will do

• Own onboarding and offboarding end to end and provide timely support for HR inquiries through the ticketing system.
• Maintain HRIS and payroll data, including EOR data, audits, changes, commissions, and bonuses.
• Administer benefits programs and support compliance across relevant EMEA markets.
• Oversee office operations, including supplies, vendors, access, equipment, deliveries, and building management.
• Support employee engagement initiatives, events, celebrations, and offsites while building an effective in-office culture.
• Document, improve, and automate workflows using process improvements and AI; gather employee feedback and turn it into actions.

Requirements

• Foundational generalist experience in People Operations or HR in a high-growth, fast-paced environment.
• Strong knowledge of local HR practices, particularly benefits and compliance.
• Hands-on, detail-oriented approach with confidence managing administrative workflows.
• Experience supporting payroll processes, including variable compensation such as commissions and bonuses.
• Ability to manage ambiguity and build processes from scratch.
• Availability to work in the Barcelona office 4 days per week is required.

Nice to have

• Experience with Slack, Zoom, Lattice, Atlassian tools, and Google Workspace.
• Familiarity with HRIS, EOR, or payroll platforms such as BambooHR and Deel.
• Experience with workplace experience or office operations in a hybrid environment.

Culture & Benefits

• Work in a global People & Talent team supporting an inclusive and high-performing environment.
• Contribute to employee engagement initiatives, monthly celebrations, and quarterly offsites.
• Take ownership of high-impact People Operations and workplace processes during rapid EMEA growth.
• Collaborate with teams supporting offices in Paris, Berlin, and Barcelona.