Logistics Support Specialist III

Location: On-site in Monterrey, NL 64640, Mexico

Company

hirify.global helps companies move goods reliably and efficiently by combining transportation capacity, people, and real-time shipment data.

What you will do

• Monitor daily transportation and shipment execution at the plant.
• Coordinate with customers, carriers, CSS, plant operations, and internal teams.
• Manage appointments, truck arrivals, documentation, and plant requirements.
• Identify and resolve operational issues and conflicts in real time.
• Provide timely visibility into shipment status, risks, and corrective actions.
• Own incidents through resolution, support continuous improvement, and maintain strong customer relationships.

Requirements

• Experience in customer service, logistics, transportation, supply chain, or operations.
• Strong communication, customer service, organizational, and follow-up skills.
• Ability to manage multiple priorities, make decisions under pressure, and work effectively in a plant environment.
• Strong interpersonal and conflict-management skills.
• Knowledge of SAP.

Nice to have

• Experience in customer-facing logistics or transportation roles.
• Experience in a manufacturing or automotive plant.
• Experience coordinating carriers or transportation providers.
• Familiarity with TMS, load boards, or transportation tracking platforms.
• Experience with import/export logistics processes.

Culture & Benefits

• Full-time, on-site position.
• Work in a fast-paced plant and transportation environment.
• Support customers with real-time shipment visibility and proactive issue prevention.
• Contribute to continuous improvement and high service levels.