2 дня назад
Implementation Consultant
73 000 - 77 000GBP
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Implementation Consultant (SaaS): Delivering onboarding and implementation programs for Fieldguide customers, helping assurance and audit practitioners adopt software for cybersecurity, privacy, and financial audit with an accent on customer value realization, risk mitigation, and cross-functional collaboration. Focus on building customer success plans, cultivating champions, documenting adoption metrics, and coordinating implementation needs with Product, Engineering, Design, Sales, and Customer Enablement.
Location: Remote (UK)
Salary: £73,000–£77,000 annual base salary, plus equity and commission.
Company
builds software that automates and streamlines assurance and audit work across cybersecurity, privacy, and financial audit.
What you will do
- Deliver the Accelerator onboarding program for new customers and help maximize time to value.
- Build trusted customer relationships throughout implementation, from sales handoff through value realization.
- Develop customer success plans, track progress, and adapt implementation activities to customer goals.
- Cultivate customer champions and improve customer knowledge of the platform.
- Represent customer needs to Engineering, Product, Design, Customer Enablement, Sales, and other cross-functional teams.
- Identify implementation risks, create mitigation plans, and document adoption metrics, use cases, and customer value.
Requirements
- Must be based in the UK for this remote role.
- At least 2 years of experience delivering risk advisory or technology risk engagements, including SOC 1/2, ISO 27001, PCI, HIPAA, or NIST assessments, and/or 3+ years in technology consulting, customer onboarding, implementation, or a similar role.
- Strong consulting skills and a track record of helping complex organizations achieve customer and business value.
- Project management skills, including the ability to prioritize multiple customers, projects, and requests with limited oversight.
- Executive presence and the ability to influence change and communicate effectively with customers and internal teams.
- Ownership, bias toward action, professional problem-solving, and a collaborative, mission-first approach.
Culture & Benefits
- Remote-first work environment.
- Equity and commission in addition to base salary.
- Inclusive, supportive, humble, and driven team culture.
- Values focused on fearless execution, speed, ownership, mutual value, and inclusion.
- Opportunity to help build the onboarding function for the EMEA region as an early-stage startup employee.
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