Specialist, Payments Operations (Fintech)

Location: Hybrid role based in the New York City office

Salary: $36.30–$39.93 per hour

Company

hirify.global provides solutions that help businesses manage HR and payroll operations.

What you will do

• Execute payment operations across processing, funds movement, reconciliations, exceptions, and related workflows.
• Investigate payment issues, determine appropriate next steps, and own cases through resolution.
• Follow financial controls, identify unusual activity or risks, and escalate issues when appropriate.
• Identify recurring problems and recommend improvements to payment processes, tools, and automation.
• Adopt automation and AI-enabled tools to improve accuracy and efficiency, and share learnings with colleagues.

Requirements

• 3+ years of experience in payments operations, banking, fintech, payroll, financial operations, or another detail-oriented operational environment.
• Familiarity with payment processing or money movement; experience with ACH, wires, RTP, or similar methods is beneficial.
• Strong problem-solving skills, including investigating issues and working through exceptions.
• Comfort working with data and learning new systems, automation, and AI-enabled tools.
• Strong attention to detail, accuracy, communication, and organizational skills.
• Ability to manage time-sensitive work and collaborate effectively with others.

Culture & Benefits

• Welcoming and casual work environment.
• Benefits and wellness program offerings.
• Company retreats and opportunities to learn from leaders in the startup community.
• Culture centered on camaraderie, openness, grit, integrity, and simplicity.
• Inclusive workplace with reasonable accommodation support.