Enterprise Account Manager (Senior Care / Senior Living - West)

Location: Remote with required travel; Arizona or Nevada strongly preferred, with candidates anywhere in the Pacific Time Zone / West Coast considered.

Company

hirify.global provides healthcare IT and business solutions, including managed IT services, cybersecurity, cloud solutions, revenue cycle management, and consulting for healthcare organizations nationwide.

What you will do

• Manage hirify.global’s largest and most complex senior care and senior living client relationships as a strategic advisor and executive-level point of accountability.
• Build trusted relationships with senior care executives, operators, administrators, and other key stakeholders.
• Develop and execute strategic account plans aligned with client objectives and hirify.global services.
• Lead executive business reviews, strategic planning sessions, account governance meetings, renewals, contract strategy, pricing discussions, negotiations, and expansion opportunities.
• Partner with operations, sales, service delivery, product, finance, and marketing teams to drive client success, retention, and account growth.
• Manage escalations, mitigate risk, maintain forecasts and stakeholder maps, and develop expertise in senior care solutions, market dynamics, and the competitive landscape.

Requirements

• Bachelor’s degree in a related field or equivalent professional experience.
• 10+ years of account management experience supporting enterprise-level organizations.
• Prior or current healthcare industry experience, ideally in senior care, senior living, skilled nursing, assisted living, long-term care, or multi-site care organizations.
• Demonstrated success retaining clients and driving revenue growth within existing accounts.
• Strong executive presence with excellent communication, presentation, and relationship management skills.
• Proven ability to influence senior stakeholders and navigate complex organizational environments.
• Strategic mindset with strong business acumen, negotiation skills, and problem-solving abilities.
• Understanding of enterprise-level sales cycles, renewals, and account expansion strategies.
• Highly organized, self-directed, reliable, and results-oriented, with the ability to manage multiple priorities in a fast-paced environment.
• Ability and willingness to travel as needed to support client relationships; Arizona or Nevada candidates are strongly preferred, while Pacific Time Zone / West Coast candidates are also considered.

Culture & Benefits

• Fully remote work model with travel support.
• Competitive base salary plus uncapped performance-based commission.
• Unlimited flexible PTO, paid company holidays, and floating holidays.
• Medical, dental, and vision insurance, plus maternity and paternity leave options.
• 401(k) with company match, life insurance, disability benefits, and pet insurance options or discounts.
• Professional development support and an inclusive equal-opportunity workplace.