Enterprise Account Manager (Senior Care)

Location: Remote with travel; West Coast / Pacific Time Zone candidates preferred

Company

hirify.global provides healthcare IT and business solutions, including managed IT services, cybersecurity, cloud solutions, revenue cycle management, and consulting.

What you will do

• Manage strategic relationships with high-value senior care and senior living clients.
• Act as a trusted advisor to executives, operators, administrators, and other key stakeholders.
• Develop account plans aligned with client objectives and hirify.global solutions.
• Lead executive business reviews, strategic planning sessions, and account governance meetings.
• Drive renewals, contract strategy, pricing discussions, negotiations, account expansion, and revenue growth.
• Manage escalations, mitigate risks, track forecasts and opportunities, and improve client retention.

Requirements

• Bachelor’s degree in a related field or equivalent professional experience.
• 10+ years of account management experience with enterprise-level organizations.
• Healthcare industry experience, ideally in senior care, senior living, skilled nursing, assisted living, long-term care, or multi-site care.
• Proven success in client retention, account growth, executive relationship management, negotiation, and complex stakeholder engagement.
• Strong organization, business acumen, communication, presentation, and problem-solving skills.
• Ability and willingness to travel as needed; West Coast or Pacific Time Zone location is strongly preferred.

Nice to have

• Experience in healthcare IT, managed services, technology solutions, or consulting.
• Experience leading executive business reviews, account governance, and strategic account planning.
• Experience with complex multi-site healthcare environments and multiple business units.
• Familiarity with CRM systems, account forecasting, stakeholder mapping, and opportunity tracking.

Culture & Benefits

• High-visibility role with direct exposure to executive leadership.
• Collaboration across sales, operations, service delivery, finance, product, marketing, and leadership.
• Remote work environment with meaningful client engagement opportunities.
• Competitive compensation with uncapped earning potential.
• Medical, dental, vision, 401(k), and paid time off.