Account & Relationship Management Executive (SaaS)

Location: Permanent remote role for candidates located anywhere in the United States; limited travel throughout the assigned territory, with a preference for candidates in EST. Applicants may be required to appear onsite at a hirify.global office during the recruitment process.

Salary: $71,300.00–$124,500.00 USD base salary, plus commission eligibility.

Company

hirify.global provides Ovid clinical, research, educational, and workflow information solutions for academic, medical, research, and healthcare institutions.

What you will do

• Develop expertise in Ovid's clinical, research, educational, and workflow solutions.
• Create and execute territory and strategic account plans supporting revenue growth, retention, and customer expansion.
• Manage large academic, healthcare, and research accounts while building executive-level relationships with institutional stakeholders.
• Lead complex consultative sales opportunities, product demonstrations, business reviews, strategic planning sessions, proposals, pricing recommendations, renewals, and contract negotiations.
• Prospect for new business within existing accounts and across the assigned territory, increasing product adoption and long-term partnership value.
• Collaborate with product specialists, customer success, marketing, and leadership; maintain Salesforce data and deliver pipeline forecasts and territory updates.

Requirements

• Bachelor's degree or equivalent combination of education and professional experience.
• 5+ years of successful experience in strategic account management, consultative sales, business development, or enterprise sales.
• Experience managing large, complex accounts with multiple stakeholders and lengthy sales cycles.
• Experience developing and executing strategic account plans that drive revenue growth and customer retention.
• Strong consultative selling, negotiation, presentation, and relationship-building skills.
• Excellent verbal and written communication skills, including executive-level presentations.
• Ability to identify customer needs and translate them into solution-based recommendations.
• Experience managing a sales pipeline and forecasting through Salesforce or similar CRM platforms.
• Ability to work independently, prioritize multiple opportunities, and manage a geographic territory effectively.

Nice to have

• Experience selling information, technology, SaaS, healthcare, educational, library, research, publishing, or clinical workflow solutions.
• Knowledge of academic medical centers, hospitals, healthcare systems, medical schools, universities, libraries, or research institutions.
• Familiarity with evidence-based medicine, clinical decision support tools, medical education resources, or scholarly research workflows.
• Experience selling to C-suite, dean-level, library leadership, faculty, and healthcare executive audiences.

Culture & Benefits

• Permanent remote work within the United States with limited travel and EST preferred.
• Medical, dental, and vision plans.
• 401(k), FSA/HSA, commuter benefits, and tuition assistance.
• Vacation, sick time, and paid parental leave.
• Hiring interviews must be completed without AI tools or external prompts; in-person interviews may be included.

Hiring process

• Participate in interviews designed to assess individual skills, experience, and communication style.
• Remove virtual backgrounds and be prepared for possible in-person interviews at a hirify.global office.
• Use of AI-generated responses or third-party support during interviews may result in disqualification.