Enterprise Infrastructure Manager - SRC First Response (Infrastructure Shared Technologies)

Location: In-office position based in Phoenix, AZ; Denver, CO; Dallas, TX; Pittsburgh, PA; or Cleveland, OH. Second-shift work is required, with additional non-shift hours possible for escalated incidents.

Base salary: $100,100–$223,080 annually, plus incentive compensation based on company, business, and/or individual performance.

Company

hirify.global is a financial services company focused on delivering customer solutions while maintaining secure, reliable enterprise operations.

What you will do

• Lead and manage the second-shift operations team during off-hours incidents, production issues, and change implementations.
• Support and maintain shared infrastructure technologies, including WebSphere, Tomcat, Apache, MQ, Kafka, Artifactory, GitHub, Jenkins, IBM UrbanCode Deploy, and Ansible.
• Analyze operational trends and performance metrics to identify automation and efficiency opportunities.
• Drive continuous improvement initiatives that reduce manual effort and improve platform stability and service reliability.
• Oversee infrastructure planning, product lifecycle and service orientation, incident management, patching, asset management, financial management, and risk management.
• Direct, develop, and evaluate management teams and key staff while coordinating with vendors and executive management.

Requirements

• Bachelor’s degree or a comparable combination of education, job-specific certifications, and experience.
• Typically 8+ years of industry experience and at least 5 years of prior management experience.
• Knowledge of enterprise infrastructure, information security technologies, IT architecture, system management, technology integration, and IT service management.
• Ability to manage infrastructure risk, maintain stable and secure environments, and lead incident response.
• Employment visa sponsorship and STEM OPT participation are not available for this position.

Culture & Benefits

• In-office work environment with an emphasis on inclusion, support, collaboration, and employee development.
• Medical, prescription drug, dental, and vision coverage, including health savings account options.
• Life insurance, short- and long-term disability protection, 401(k) matching, pension, and stock purchase plans.
• Educational assistance, wellness programs, dependent care support, and adoption, surrogacy, and doula reimbursement.
• Paid parental leave, up to 11 paid holidays, 9 occasional absence days, and 15–25 vacation days depending on career level and service.