Operations Manager (Automotive Title & Registration)

Location: La Palma, California, United States

Company

hirify.global creates title and registration technology and governmental compliance solutions for the automotive industry.

What you will do

• Lead the day-to-day operations of the Audit and Inventory Department.
• Oversee in-house BPA processing across new vehicle, used vehicle, transfer, renewal, and duplicate-title transactions.
• Supervise, mentor, and train Audit and Inventory specialists and leads.
• Support the Director of Internal Operations and department employees.
• Maintain accurate records, effective communication, workplace safety, and PII security.
• Manage multiple priorities in a deadline-driven environment.

Requirements

• At least 8 years of manager and dealership/title clerk experience.
• Experience with dealership title clerk operations and FLSP/BPA software.
• Comprehensive knowledge of California DMV forms, registration policies, vehicle records, BPA transaction types, and BPA critical and non-critical errors.
• Strong people management, communication, conflict resolution, attention to detail, and accuracy skills.
• High school diploma or equivalent and general computer skills.
• Ability to remain stationary for 90% of the workday and lift at least 30 pounds; working hours are Monday–Friday, 8:00 a.m.–5:00 p.m.

Culture & Benefits

• Entrepreneurial environment within a growing automotive technology company.
• Complete DLRacademy BPA Certification I, II, and III.
• Commitment to customer service and best-in-class title and registration solutions.