Leadership Development Program (Automotive Operations)
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Location: NC-RTP-Durham Car Care Plus, United States. Onsite work in a Car Care Center; service center hours are MondayβFriday, 7:30 a.m.β6:00 p.m., and Saturday, 8:00 a.m.β4:00 p.m. Schedule and shift assignments depend on the technician position and level.
Salary: $55,000β$80,000 annually, plus annual bonus potential based on performance.
Company
provides membership, travel, insurance, financial services, and roadside assistance to approximately 14 million members and customers across 14 states and two U.S. territories.
What you will do
- Rotate through customer service, sales, operations, and financial performance functions to learn how to run a Car Care Center.
- Manage daily operations, including payroll, expenses, inventory, staffing, and shop efficiency.
- Monitor sales and financial results and implement action plans to achieve profitability goals.
- Recruit, schedule, develop, coach, and manage employees.
- Partner with area and regional leaders on hiring, compensation, promotions, performance management, and terminations.
- Resolve customer concerns, identify additional member needs, and enforce workplace safety standards.
Requirements
- High school diploma, GED, and/or technical school certification.
- Valid driverβs license.
- Two or more years of leadership experience, including managing direct reports and delivering face-to-face customer service.
- Strong business and financial acumen, including the ability to analyze performance, assess risks, and make sound decisions.
- Ability to lead teams, build partnerships, communicate effectively, and achieve results through collaboration and accountability.
- Ability to stand and work on foot for the entire shift, lift and carry automotive parts and equipment averaging up to approximately 80 pounds, and work in heat, noise, and odors.
Nice to have
- Bachelorβs degree.
Culture & Benefits
- Medical, prescription, dental, vision, HSA, and FSA options.
- Life insurance, disability coverage, and optional critical illness, accident, and pet insurance.
- 401(k) with company matching and additional contributions.
- Paid time off, company holidays, mental health and floating holidays, volunteer day, and additional paid leave programs.
- Tuition assistance of up to $5,250 annually, professional certification reimbursement, AAA membership, and adoption assistance.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β