Assistant Operations Manager

Location: Detroit, MI; relocation within the US is required if a local opportunity is unavailable. The role includes an eight-week on-site MIT training program, and some travel may be required.

Salary: $60,000–$70,000 per year

Company

hirify.global provides facilities management services and operates contractual programs for customers.

What you will do

• Coordinate service schedules, personnel assignments, routes, inventory, equipment, and facility inspections.
• Support operational planning, budgeting, cost estimates, bid sheets, contracts, and capital improvement plans.
• Monitor safety, quality, service standards, equipment use, and compliance with applicable regulations.
• Act as a liaison among the company, customers, employees, contractors, and subcontractors.
• Lead meetings, address customer service requests, and support the implementation of operational policies and goals.
• Assist with hiring, performance management, employee training, complaints, and other supervisory responsibilities.

Requirements

• A.A. degree in Business Management or a related field with 2+ years of experience, or an equivalent combination of education and experience.
• Willingness to relocate within the US if a local opportunity is unavailable; a local opportunity is not guaranteed.
• Strong verbal and written communication, customer service, problem-solving, time management, planning, presentation, coaching, and training skills.
• Knowledge of cleaning methods, equipment, compounds, chemicals, and safe operating practices.
• Microsoft Office and general computer skills; ability to interpret procedures and respond to customer or regulatory inquiries.
• Ability to supervise, train, assign, and direct employees while maintaining a safe work environment.

Nice to have

• CPR/AED/First Aid certification.
• Bilingual communication skills.
• Valid driver’s license and forklift certification, where required.

Culture & Benefits

• Eight-week blended-learning MIT program combining on-site training, expert instruction, feedback, and practical experience.
• Flexible shifts that vary according to business needs.
• Comprehensive benefits package.
• Equal opportunity workplace commitment.