Senior Sales Operations Manager (SaaS)

Location: Remote within the United States

Salary: $135,000–$150,000 annually, plus equity and bonus

Company

Network automation software company developing open-source and commercial products for network and infrastructure management, including NetBox Enterprise, NetBox Cloud, and Orb.

What you will do

• Partner with Sales leadership and Revenue Operations to improve forecasting, pipeline management, and sales operating cadences.
• Build reporting, dashboards, scorecards, and analyses covering pipeline coverage, conversion, productivity, attainment, deal progression, and forecast accuracy.
• Analyze sales performance to identify trends, risks, bottlenecks, and opportunities for improvement.
• Support territory design, account segmentation, capacity planning, quota planning, and account ownership processes.
• Drive consistent sales processes, opportunity hygiene, pipeline inspection, and rollout of new sales initiatives.
• Improve seller workflows through process design, automation, technology, documentation, and enablement.

Requirements

• 4+ years of experience in Sales Operations, Revenue Operations, or GTM Strategy & Operations at a B2B SaaS company.
• Experience building sales processes at a company with less than $50M ARR.
• End-to-end ownership of forecasting and pipeline operations, including territory and quota design, coverage modeling, and rep productivity analysis.
• Strong understanding of SaaS sales metrics, pipeline dynamics, conversion, coverage, and productivity.
• Hands-on experience with HubSpot and Salesforce, including independently extracting, modeling, and quality-assuring data.
• Experience partnering with a CRO or VP of Sales, frontline managers, Finance, Revenue Operations, and Enablement; practical use of AI and automation to reduce manual seller work.

Nice to have

• Experience with Apollo.io and Fathom.

Culture & Benefits

• Remote work within the United States.
• Equity and performance bonus offered in addition to salary.
• High attention to detail and a focus on solving problems.
• Community-oriented approach involving open-source contributors, users, customers, and the team.
• Preference for simplicity, clear communication, and avoiding unnecessary complexity.