Senior Account Manager (Employee Benefits)

Location: Hybrid role requiring in-office presence in Atlanta, Georgia, 3 days per week; travel required for client and broker events, with travel expected 35% of the time.

Company

hirify.global is a FinTech provider of in-store and e-commerce lease-to-own solutions and a subsidiary of PROG Holdings, whose portfolio includes Purchasing Power, an employee purchase program, and Four, a BNPL platform.

What you will do

• Manage a growing book of client and broker accounts within assigned territories.
• Serve as the primary liaison and trusted advisor to client and broker stakeholders, including executive-level contacts.
• Drive revenue growth, profitability, account expansion, and upsell opportunities.
• Develop marketing, training, reporting, and communication initiatives to improve program effectiveness.
• Monitor contract compliance, account risks, escalations, and client and broker experience.
• Develop strategic recommendations and document processes, policies, and procedures for internal teams.

Requirements

• Bachelor's degree in Business or a related field, or equivalent relevant experience.
• 5+ years of account management experience, including experience managing employee benefit offerings or programs.
• Financial acumen, analytical and operations skills, and proven annual goal attainment.
• Experience with Microsoft Office products, including pivot tables and PowerPoint, and CRM tools such as Salesforce.
• Strong written, oral, presentation, relationship-building, organizational, and time-management skills.
• Ability to work in the Atlanta office 3 days per week and travel 35% of the time.

Culture & Benefits

• Work is centered on simple, responsible financial solutions and meaningful customer impact.
• AI-enabled tools are part of daily work, with continued expansion across the organization.
• Curiosity, adaptability, and openness to learning are valued as workflows evolve.
• A diverse and inclusive workplace is encouraged.