Client Partner

Location: USA; remote role with a minimum of 30% travel to client and team locations.

Company

hirify.global provides IT services and supports business development, client success, and global delivery for complex enterprise accounts.

What you will do

• Build and strengthen relationships with key decision-makers and influencers up to VP level, serving as a trusted advisor on client business models, strategies, and priorities.
• Own executive-level relationships across a portfolio of large, complex accounts and act as the primary client contact and internal advocate.
• Expand account footprints by identifying new lines of business, market segments, and account growth opportunities.
• Drive revenue growth through account development plans, increased wallet share, and new and existing revenue streams.
• Lead complex deal pursuits from opportunity identification and pipeline development through contract signature, including high-value contract negotiations.
• Improve client satisfaction and loyalty, including performance measured through Net Promoter Score (NPS), while overseeing strategic service delivery.

Requirements

• 10+ years of experience in senior client-facing IT roles, with a strong focus on strategic account management, service delivery, and C-level engagement.
• 3+ years leading large, complex account portfolios with proven revenue growth, high client satisfaction, and long-term retention.
• Deep expertise in program and portfolio management, including governance, risk, and cross-organizational delivery oversight.
• Proven ability to drive business development from opportunity identification through deal closure.
• Experience with global delivery models and management of distributed, multi-geography teams.
• Demonstrated success building and developing teams through hiring diverse talent, coaching for growth, and leading through change and complexity.
• Strong strategic thinking and business acumen, with the ability to translate client needs into actionable, value-driven growth plans.
• Knowledge of industry trends, emerging technologies, and client-specific market dynamics.
• Willingness to travel at least 30% to client and team locations.

Culture & Benefits

• Leadership responsibility across people and business development.
• Focus on trust, inclusion, clear priorities, coaching, continuous improvement, and leading change aligned with company values.
• Collaboration across global, distributed teams and external stakeholders.