Collections Manager

Location: Hybrid, with three days per week in the Palo Alto and/or San Francisco offices

Salary: $131,750–$178,250 per year in Palo Alto or San Francisco, with a possible discretionary year-end merit bonus.

Company

hirify.global is a legal firm advising technology, life sciences, growth companies, investors, and financial institutions, with approximately 1,100 attorneys across 17 offices in the U.S., China, and Europe.

What you will do

• Own the aged receivables collections process, defining account ownership, priorities, escalation paths, and resolution playbooks.
• Lead monthly, quarterly, and year-end collections campaigns with structured reporting, accountability, and follow-through.
• Identify and resolve high-value, sensitive, slow-moving, and complex receivables risks.
• Negotiate directly with clients on payment plans, settlements, disputes, timing agreements, and structured repayment plans.
• Support partners and firm leaders in sensitive client conversations and decisions regarding credit and collections actions.
• Develop collections tools, reports, payment-provider relationships, and AI-enabled workflows to accelerate cash realization and surface risks earlier.

Requirements

• At least 7 years of collections experience in a big law firm, including at least 4 years in a firm-wide collections management role, or equivalent experience.
• Bachelor’s degree in finance, business, information technology, or a related field.
• Strong financial judgment, analytical skills, and experience with data, dashboards, segmentation, and performance metrics.
• Excellent negotiation, written communication, verbal communication, and client relationship skills.
• Ability to review contracts, identify problematic accounts, simplify complex AR issues, and recommend actions with limited supervision.
• Technology fluency and interest in AI, workflow automation, and scaling client outreach and collections tactics.

Nice to have

• Master’s degree or MBA.
• Experience engaging payment solution providers and developing client payment or financing options.

Culture & Benefits

• Decision authority over credit and collections actions within established thresholds.
• Opportunity to build and lead a collections team as the function scales.
• Collaborative work with Revenue, Billing, Finance Technology, department leaders, partners, and clients.
• Competitive salary and benefits package.
• Potential discretionary year-end merit bonus based on performance.