Customer Marketing Manager (B2B Technology)

Location: Remote, ideally in the US or Canada, with preference for EST or CST time zones

Company

hirify.global is a global technology company providing cloud intelligence and human expertise to help cloud-driven organizations manage multicloud environments, improve efficiency, and support business growth.

What you will do

• Partner with Customer Success, Account Management, Product, Product Marketing, and Data/Analytics teams to identify usage signals, adoption patterns, and accounts likely to adopt new products or services.
• Build segmented customer marketing campaigns for product and service launches, onboarding milestones, usage thresholds, and renewal windows.
• Create reusable toolkits, email sequences, talk tracks, and always-on campaigns that CSMs and AMs can activate independently.
• Develop and execute lifecycle, adoption, and revenue-focused marketing through email, customer portals, Slack, communities, in-app messaging, newsletters, and webinars.
• Support CSM and AM enablement by providing campaign resources, gathering field feedback, and sharing performance data.
• Measure incremental revenue, engagement, conversion, product adoption, and campaign reuse, then refine targeting and channel mix.

Requirements

• 2–3 years of experience in B2B marketing, with a strong foundation in campaign marketing, particularly email.
• Experience with owned and alternate customer channels such as customer portals, Slack or community platforms, lifecycle email, and in-app messaging.
• Experience in the B2B technology sector.
• Ability to use customer data and insights to target and prioritize campaigns.
• Comfort working hands-on to build and execute marketing campaigns.
• Ability to work remotely from the US or Canada, ideally during EST or CST hours.

Nice to have

• Customer marketing experience.
• Experience creating reusable campaigns rather than one-time launches.
• Experience partnering closely with CSM and AM teams.

Culture & Benefits

• Remote work with flexible scheduling designed to support work-life balance.
• Unlimited vacation and flexible working options.
• Health insurance and parental leave.
• Employee stock option plan and home office allowance.
• Professional development stipend and peer recognition program.
• Inclusive, equitable, and diverse workplace culture.