Account Director

Location: Detroit, MI, United States; hybrid work with office attendance an average of four days per week

Salary: $75,000–$180,000 USD per year

Company

hirify.global is a global creative company combining brand experience, customer experience, commerce, data, technology, and production to build connected brands.

What you will do

• Coordinate day-to-day delivery for the Ford Pro digital experience account, tracking scope, timelines, priorities, risks, and deliverables.
• Serve as a day-to-day contact for Ford Pro stakeholders and support client meetings, workshops, status updates, and strategic reviews.
• Coordinate web support workstreams covering technical consulting, digital marketing, UX/UI, creative direction, content production, landing pages, and site optimization.
• Support strategic planning, future-state vision, roadmap development, analytics and insights workstreams, workshops, and stakeholder interviews.
• Track budgets, staffing plans, monthly resourcing, utilization, invoicing, and scope changes against the statement of work.
• Connect creative, strategy, technical, analytics, development, and UX/CRM teams and escalate resourcing, scope, and timeline risks.

Requirements

• 8–10+ years of account management, project management, or client services experience, ideally in a digital agency, marketing, or web development environment.
• Experience supporting web or digital experience programs involving site builds, optimization, UX/UI, and content workstreams.
• Ability to manage multiple concurrent workstreams and shifting priorities in a fast-paced, matrixed client environment.
• Strong written and verbal communication skills, including presenting status updates and coordinating across teams.
• Experience working with creative, strategy, UX, development, and analytics teams.
• Familiarity with agency financial processes, budget tracking, staffing plans, and scope management.

Nice to have

• Automotive or Ford experience.

Culture & Benefits

• Hybrid work model focused on collaboration, creativity, and connection.
• Competitive benefits package.
• Work within a global creative network spanning more than 55 markets.
• Equal opportunity workplace committed to respect, inclusion, and career progression.