Desk Sales Professional (Mid-Market)

Location: Birmingham, United Kingdom; office-based

Company

hirify.global is transforming its UK business from a connectivity provider into a solutions-led organization focused on cyber, AI, managed services, and digital customer experiences.

What you will do

• Manage a portfolio of approximately 100 mid-market business accounts as the main point of contact.
• Sell BT solutions over the phone and identify upsell and cross-sell opportunities.
• Build relationships with decision-makers, including managing directors and senior leaders.
• Own forecasts, CRM activity, sales pipelines, time management, and weekly and monthly targets.
• Manage the customer lifecycle from relationship building and active selling through renewal and ongoing account management.
• Coordinate with billing, back-office, and specialist teams to progress deals and support customer delivery.

Requirements

• Desk-based or inside sales experience with an account management background.
• Experience working with sales targets, revenue goals, and forecasts.
• Experience using CRM systems to manage customer activity and sales pipelines.
• Ability to manage customer relationships across the full lifecycle.

Nice to have

• Experience selling to SMB or mid-market customers.
• Telecoms, connectivity, or technology sales experience.
• Exposure to AI-enabled sales, coaching, or customer insight tools.

Culture & Benefits

• Strong, visible leadership with regular coaching.
• Performance-focused culture emphasizing resilience and collaboration.
• 50% on-target bonus.
• Private GP access, paid carers leave, and enhanced maternity, paternity, and adoption leave.
• Discounts on EE and BT products, pension contributions, and a holiday purchase scheme.

Hiring process

• Complete a 20–25 minute AI-assisted interview through a chat platform and receive immediate feedback.
• Applications are reviewed by a recruiter, followed by a hiring manager meeting for progressed candidates.