Engagement Manager (Professional Services Sales, AI)

Location: United States (Remote)

Company

hirify.global provides a unified AI platform with conversational AI agents, real-time human-agent augmentation, and conversation intelligence for enterprise customer experiences.

What you will do

• Own the professional-services SOW process from engagement scoping through drafting, pricing, and enterprise sales.
• Scope AI Agent deployments, including conversational design, integrations, and outcome configuration, alongside core-platform services.
• Drive services attach and bookings across new and expansion deals.
• Partner with Sales, Deal Desk, and Product to accelerate deals while protecting delivery margins.
• Build repeatable processes, templates, and pricing logic to scale services sales.

Requirements

• 4–10 years of professional-services experience.
• At least 2 years of experience scoping and selling services engagements.
• Demonstrated success driving services attach and bookings, beyond administrative SOW processing.
• Technical fluency for scoping complex deployments; conversational AI or contact-center AI experience is strongly preferred.
• Ability to price services and defend their value directly with enterprise customers.

Nice to have

• Experience with deal desk or commercial contracting.

Culture & Benefits

• Medical, dental, and vision coverage for employees and families.
• Paid parental leave for all new parents.
• Remote-work setup budget for a home office.
• Monthly wellness and communication stipend.
• 20 days of vacation time.
• Compensation includes base salary, variable compensation, and equity, with location-based pay.