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21 час назад

Learning and Development Consultant

Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Learning and Development Consultant (Customer Training): Developing customized training curricula and delivering in-person and virtual software and technical training for external customers across the United States with an accent on instructional design, adult-learning facilitation, and customer needs analysis. Focus on building training plans, explaining technical concepts clearly, evaluating outcomes, and continuously improving training materials and delivery.

Location: Remote within the United States, with travel to customer sites as needed. Travel may be required up to 35% of the time.

Company

hirify.global provides products and services supported by business systems and customer-focused mobility programs.

What you will do

  • Develop detailed knowledge of the company’s business, systems, customer processes, and program operations.
  • Perform needs analysis and create effective training plans for software and technical training.
  • Design, develop, and maintain customized curricula, presentations, and user guides.
  • Deliver in-person and virtual training and coaching to external customers using adult-learning techniques.
  • Build customer relationships, collaborate with project teams, staff, vendors, and other stakeholders.
  • Evaluate training outcomes, incorporate feedback, and improve the training experience.

Requirements

  • Experience in instructional design and hands-on development of training materials.
  • Strong consulting, analysis, problem-solving, planning, organization, and communication skills.
  • Excellent adult facilitation skills and experience delivering web-based or virtual training.
  • Familiarity with Zoom, Microsoft Teams, GoTo Training, and Microsoft Office programs including Word, PowerPoint, Excel, Visio, and Office 365.
  • Eligibility for a federal security clearance is required.
  • Ability to travel up to 35% of the time and work remotely within the United States.

Nice to have

  • Bachelor’s degree or equivalent experience.
  • 3+ years of experience developing and delivering learning and development solutions.
  • Experience with AI-assisted content development tools and Power BI or other data visualization and reporting tools.
  • Business analysis, project management, and customer service experience.

Culture & Benefits

  • Values include accountability, customer focus, innovation, integrity, courage, collaboration, and continuous improvement.
  • Remote work arrangement with customer-site travel.
  • Work includes collaboration with customers, staff, vendors, and project teams.

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