Manager, Retail Learning Design

Location: Hybrid role based in Los Angeles, CA; Los Angeles-based candidates required, with travel up to 25%.

Salary: $100,000–$120,000 per year.

Company

hirify.global is a solutions-oriented apparel brand creating technically innovative underwear, loungewear, shapewear, and essentials for every body.

What you will do

• Design and develop digital, instructor-led, blended, and micro-learning experiences covering onboarding, product knowledge, selling behaviors, leadership development, customer experience, and operational excellence.
• Create facilitator guides, digital modules, job aids, assessments, videos, storyboards, and other learning resources while maintaining hirify.global brand voice and standards.
• Build, publish, and maintain learning content in Articulate Rise 360, LMS platforms, and future learning technologies.
• Establish content governance, version control, review cycles, publishing schedules, learning calendars, and operational processes across retail channels.
• Develop assessments, reporting tools, feedback mechanisms, and learning metrics to evaluate effectiveness and improve engagement, retention, and business performance.
• Manage concurrent learning projects from concept through launch, collaborate with cross-functional stakeholders, support strategic retail learning initiatives, and facilitate occasional virtual or in-person sessions and field events.

Requirements

• Bachelor’s degree or equivalent experience in Instructional Design, Learning & Development, Education, Retail Training, or a related field.
• 4+ years of experience in instructional design, retail learning, learning development, or training content creation.
• Experience with Articulate Rise 360 or comparable eLearning authoring platforms.
• Strong understanding of retail operations and customer experience, with experience building scalable learning systems, content governance, or learning operations.
• Exceptional writing, editing, instructional design, and storytelling skills, including experience creating digital learning, facilitator guides, assessments, and blended learning solutions.
• Strong project management skills, with the ability to manage multiple concurrent initiatives and maintain exceptional organization, attention to detail, and operational discipline.
• Proficiency with Canva, Adobe Creative Suite, Microsoft PowerPoint, Microsoft Office, and AI productivity tools.
• Comfort working in a fast-paced, rapidly evolving retail environment.
• Must be based in Los Angeles and able to travel up to 25%.

Nice to have

• Experience supporting multi-store retail organizations.
• Experience in fashion, beauty, apparel, luxury, or specialty retail.
• Exposure to international retail environments or an interest in global learning localization.
• Experience managing LMS content governance and digital learning ecosystems.
• Knowledge of learner experience, UX principles, or adult learning methodologies.
• Passion for creating engaging, modern learning experiences that scale with business growth.

Culture & Benefits

• Inclusive, collaborative, high-performance environment focused on creativity, operational excellence, and sustainable growth.
• Up to 100% company-paid medical, dental, and vision healthcare.
• Kind Body fertility benefits and a 401(k) savings plan with up to 4% company match.
• Unlimited PTO and full access to LinkedIn Learning.
• Employee discounts, free catered HQ lunches, snacks, beverages, and dog-friendly office days.
• Free swag, annual holiday and summer parties, and invitations to pop-ups and company events.

Hiring process

• Application review.
• Interview.
• Hiring decision.