Associate Manager, Inside Sales (SaaS)

Location: Rio Rancho, New Mexico, United States of America

Salary: $88,400–$128,200 USD annually, with a 60% salary and 40% incentive mix; additional bonuses and/or equity may apply to candidates in the United States.

Company

Technology company offering a corporate sales environment with comprehensive employee benefits.

What you will do

• Lead inside sales representatives and/or supervisors toward revenue and expense targets.
• Align team sales strategies with broader business objectives and refine sales approaches.
• Build customer relationships, address concerns, and support long-term retention.
• Improve call strategies, sales processes, resource allocation, and day-to-day operations.
• Prepare performance reports, identify challenges and opportunities, and resolve escalated sales issues.
• Manage recruitment, performance evaluation, training, career development, outbound campaigns, and market intelligence activities.

Requirements

• Four-year or graduate degree in sales, marketing, business administration, or a related discipline, or equivalent experience.
• Typically 4–7 years of job-related experience or 2–4 years of management experience.
• Experience in inside sales, telesales, or a related field.
• Knowledge of account management, business development, B2B sales, cold calling, CRM, lead generation, sales strategy, and prospecting.
• Experience with Salesforce and familiarity with SaaS and value propositions.
• Ability to demonstrate customer centricity, prioritization, resilience, team management, and strategic thinking.

Nice to have

• Certified Inside Sales Professional (CISP) certification.

Culture & Benefits

• Health, dental, and vision insurance.
• Long- and short-term disability insurance, life insurance, and an employee assistance program.
• Flexible spending account.
• Four to twelve weeks of fully paid parental leave based on tenure.
• Thirteen paid holidays plus flexible paid vacation and sick leave.