Off Duty Coordinator

Location: Fully remote, based in the United States; occasional travel of approximately 5–10% is required for annual team onsite meetings, industry conferences, and company events.

Salary: Depends on qualifications.

Company

hirify.global builds SaaS technology for government and education organizations, supporting HR, compliance, and employee-management workflows.

What you will do

• Manage daily off-duty job operations, including reviewing, assigning, monitoring, and staffing open jobs.
• Approve or decline job requests, applications, and employer registrations according to agency policies.
• Create and maintain job schedules and calendars while encouraging portal adoption.
• Coordinate with officers, employers, agency leadership, and other stakeholders to ensure jobs are properly executed.
• Handle high-volume calls, emails, and inbox inquiries as frontline operational support.
• Process invoicing, billing, payment reminders, overdue collections, personnel records, and recurring operational tasks.

Requirements

• Experience in operations, coordination, customer support, or a related role.
• Strong written and verbal communication skills, organization, attention to detail, and the ability to manage competing priorities.
• Experience or familiarity with schedules, workflows, logistics, invoicing, billing, or financial tracking.
• Comfort working with CRM, communication, scheduling, and other business systems.
• Ability to quickly learn PowerDetails and supporting software tools.
• Familiarity with the public safety industry and off-duty processes.

Nice to have

• Experience managing schedules, workflows, or logistics.
• Experience managing people.

Culture & Benefits

• Medical, dental, vision, and other benefits for full-time employees.
• Remote work opportunities with occasional travel for company events and meetings.
• Generous paid time off and 12 weeks of paid parental leave.
• 401(k) matching.
• Autonomy, supportive leadership, and an inclusive, diverse work environment.

Hiring process

• The application may include AI screening for keywords and minimum qualifications, with recruiter review of the results.
• Application questions cover relevant experience, people management, scheduling, billing, and regularly used systems or tools.