Business Operations Coordinator

TL;DR

Business Operations Coordinator (Administration): Supporting daily operations across scheduling, billing, and CRM management with an accent on operational efficiency and data accuracy. Focus on coordinating field operations, managing invoicing workflows, and ensuring seamless client communication.

Location: Remote (Mexico, Colombia, Brazil, Costa Rica, Jamaica). Working Hours: U.S. Business Hours

Company

hirify.global is recruiting for a client operating in the home services and construction sector.

What you will do

• Execute daily operational workflows and assist the Owner with administrative coordination.
• Maintain accurate records within CRM systems, including client information, scheduling, and job records.
• Process invoices, verify billing alignment with completed work, and monitor accounts receivable.
• Coordinate crew schedules and monitor job progress using platforms like Aspire and Azuga.
• Manage inbound leads, maintain CRM pipelines, and ensure timely client communication.
• Prepare reports, proposals, and conduct vendor or municipal contract research.

Requirements

• Proven experience in operations coordination, administrative support, and billing/invoicing.
• Advanced proficiency with Microsoft Excel, Outlook, Word, Teams, and OneDrive.
• Experience using CRM systems.
• Must be based in Mexico, Colombia, Brazil, Costa Rica, or Jamaica.
• Ability to work during U.S. Business Hours.
• Strong written communication and professional email management skills.

Nice to have

• Background in construction, landscaping, or home services businesses.
• Experience supporting field operations and crew-based organizations.
• Familiarity with payroll coordination and job costing.
• Experience with municipal contracts, vendor management, and proposal preparation.

Culture & Benefits

• Fully remote work environment.
• High-impact role with direct ownership of critical business workflows.
• Structured systems with clear expectations and KPIs.
• Career growth opportunities into Operations Manager or Chief of Staff roles.

Hiring process

• Initial Phone Screen.
• Spark Hire Intro Video (3–5 minutes).
• Practical Workflow or Operations Exercise.
• Client Interview.