Senior Account Manager (SaaS)

Location: Remote within the United States; hiring is currently limited to CA, CO, CT, FL, ID, IL, LA, MA, MD, NC, NJ, NY, PA, RI, SC, TN, TX, UT, VA, WA, WI, and Washington, DC. Standard East Coast hours are required.

Salary: $140,000–$150,000 annual base salary based on experience, plus commissions.

Company

hirify.global provides privacy-compliant consumer spending data, real-time intelligence, and merchant-level analytics to investment firms and global brands.

What you will do

• Manage the full lifecycle of CPG, grocery, retail, and restaurant accounts, owning renewals, upsells, cross-sells, and net revenue retention.
• Build account expansion plans by mapping new buyers, identifying underused product lines, and proactively developing new use cases.
• Develop executive-level relationships across key accounts and serve as the senior point of contact.
• Lead contract negotiations and renewal discussions with a focus on expanding scope.
• Translate product roadmap capabilities into specific client pitches and maintain accurate CRM and pipeline records.
• Partner with Product, Marketing, Operations, and Customer Success to resolve client problems and feed market intelligence into product planning.

Requirements

• 6+ years of experience in account management or client-facing roles at a data, SaaS, or research company.
• Experience with CPG, grocery, retail, or restaurant clients is preferred; Commerce Media experience is advantageous.
• Demonstrated success growing accounts through expansions or upsells, not only retaining them.
• Experience selling to and negotiating with VP-level and more senior stakeholders in large organizations.
• Working knowledge of Excel, PowerPoint, and Salesforce.
• Strong analytical, written, verbal communication, listening, and self-directed business development skills.

Culture & Benefits

• Fully remote work with standard East Coast hours.
• Competitive annual base salary and commissions.
• 401(k) match.
• Subsidized health benefits.
• Ownership of a strategic vertical and direct input into the commerce and CPG product roadmap.