HR Support Specialist (Human Resources Operations)

Location: Hybrid in Montreal, Quebec, Canada

Company

hirify.global provides payment technology and software solutions for credit, debit, prepaid, and merchant services.

What you will do

• Respond to employee Human Resources inquiries accurately, efficiently, and confidentially.
• Administer, validate, and audit Human Resources Information System data to support compliance and operational decisions.
• Manage key onboarding and offboarding processes across the employee lifecycle.
• Coordinate benefits programs, workflows, and employee support.
• Identify recurring issues and contribute to process improvements that increase efficiency, consistency, and scalability.

Requirements

• Bilingual English and French communication skills are required.
• Experience in Human Resources support, operations, or a shared services environment.
• Proficiency with Human Resources Information Systems and service management tools.
• Strong attention to detail and organizational skills, with the ability to manage competing priorities.
• Collaborative, solutions-focused approach with strong interpersonal and problem-solving skills.

Nice to have

• Experience with Workday in a large, complex organization.
• Knowledge of employee benefits administration, payroll-related processes, and Human Resources compliance.
• A bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience driving process improvements and service excellence.

Culture & Benefits

• Work in an inclusive, collaborative, and global environment.
• Opportunities to learn, grow, influence process improvements, and contribute to service delivery.
• Participate in an evolving payments technology organization focused on innovation and operational excellence.