Account Manager (Workforce Solutions)

Location: Houston, United States

Company

A workforce solutions provider supporting STEM industries and international contractors across technology, construction, and engineering.

What you will do

• Manage assigned client accounts, sales activity, account health, satisfaction, and growth.
• Develop trusted relationships with line managers, contractors, stakeholders, and executive sponsors.
• Identify new opportunities, service-line expansion, requisitions, work orders, and authorizations.
• Coordinate sourcing, interviews, placements, and delivery requirements with internal functions.
• Track sales performance against forecasts and agreed KPIs.
• Support contractors and assignees throughout onboarding, assignments, logistics, documentation, recharges, and offboarding.

Requirements

• Account management experience with a proven record of excellent customer service.
• Strong client relationship, communication, interpersonal, organization, and time-management skills.
• Ability to identify customer opportunities, qualify service lines, and scope requirements.
• Ability to network at a senior level and collaborate effectively across functions.
• Excellent Microsoft Word and Excel skills.
• Accredited degree or equivalent work experience; highly self-motivated and objective-driven.

Culture & Benefits

• Monthly base salary with a performance bonus.
• Career progression opportunities locally and globally.
• Training and professional development programs.
• Team-oriented environment with a supportive culture and focus on work-life balance.
• Career breaks available after one year, employee recognition, and mental health support.
• Destination trips and charity days through company programs.