Director of Partner Operations (SaaS)

Location: Remote

Company

hirify.global builds SaaS technology for government and education organizations, transforming HR and compliance workflows across the employee journey.

What you will do

• Redesign, launch, and optimize the partner program, including tiers, benefits, incentives, onboarding, certification, governance, and lifecycle management.
• Support technology, reseller, accreditation, content, integration, and strategic partnerships.
• Develop partner marketing, enablement, communications, and joint go-to-market programs.
• Define partner KPIs, OKRs, scorecards, dashboards, and executive reporting with leadership and RevOps.
• Coordinate with Product, Sales, Marketing, Customer Success, Legal, Finance, Engineering, and other teams on partner initiatives.
• Ensure accurate third-party reporting, contractual fees, royalties, and revenue-share payments while improving automation and operational workflows.

Requirements

• 5+ years of SaaS partner program experience covering strategic partnerships, partner operations, and channel marketing for resellers, SIs, and ISVs.
• Experience executing cross-functional partner initiatives with Product, Marketing, Sales, RevOps, Finance, Legal, and Customer Success.
• Strong analytical skills, including KPI definition, dashboard creation, partner performance measurement, and data-driven operational improvement.
• Exceptional program and project management skills with experience managing multiple initiatives and stakeholders.
• Experience working with executive stakeholders and using CRM, PRM, marketing automation, or business intelligence platforms.
• Bachelor’s degree or equivalent professional experience required.

Nice to have

• Advanced degree or relevant certifications.
• Experience with Salesforce, HubSpot, PartnerStack, Impartner, Tableau, Power BI, or similar platforms.

Culture & Benefits

• Remote working opportunities.
• Medical, dental, and vision benefits for full-time employees.
• Generous paid time off and 12-week paid parental leave.
• 401(k) matching.
• Autonomy, supportive leadership, and an inclusive, diverse work environment.
• Occasional travel for strategic partner engagements, executive meetings, offsites, and major partner events.