AI Support Engineer

Location: Onsite in North Chicago, Illinois, United States

Salary: USD 65,500–125,500 per year

Company

hirify.global develops medicines and solutions for serious health issues across immunology, oncology, neuroscience, and aesthetics.

What you will do

• Partner with Regulatory Affairs stakeholders to understand business processes, workflows, and pain points.
• Evaluate AI tools, platforms, and capabilities and document findings and recommendations.
• Support the planning and execution of pilots, proofs of concept, and technology evaluations.
• Document business requirements, user stories, and process maps.
• Gather data, conduct research, and participate in workflow analysis and process improvement workshops.
• Help assess AI use cases for responsible, ethical, and compliant technology practices.

Requirements

• Bachelor’s degree with 2 years of experience, or a master’s degree with no experience required.
• Foundational understanding of technology concepts, software applications, data management, or systems analysis.
• Exposure to process improvement or technology-related projects through academic, internship, or professional experience.
• Familiarity with artificial intelligence, machine learning, automation, and responsible AI principles.
• Strong written and verbal communication skills, with the ability to work with technical and non-technical audiences.
• Proficiency with Microsoft 365, SharePoint, Teams, and standard business productivity tools.

Nice to have

• Experience or coursework in pharmaceutical, biotechnology, or other regulated industries.
• Exposure to Regulatory Affairs, regulatory submissions, or life sciences document management systems.
• Familiarity with AI/ML platforms, low-code/no-code tools, or enterprise technology evaluation frameworks.
• Experience with requirements gathering, stakeholder interviews, process documentation, or agile delivery.
• Knowledge of data privacy, ethical AI, or technology governance frameworks.

Culture & Benefits

• Collaborative environment connecting technology and Regulatory Affairs teams.
• Opportunities for knowledge sharing, learning, and development of technical and domain expertise.
• Paid vacation, holidays, and sick leave.
• Medical, dental, and vision insurance for eligible employees.
• 401(k) and eligibility for short-term incentive programs.