Account Director Hyperscale

Location: London; hybrid working

Company

hirify.global operates fibre networks and delivers connectivity, data centre connectivity, and cloud infrastructure solutions for businesses and hyperscale customers.

What you will do

• Manage and expand relationships across a shared portfolio of five hyperscale customers.
• Drive opportunity discovery, new business growth, and protection of the embedded customer base against a joint sales and churn target.
• Own the full sales cycle for BAU business and large, complex, long-cycle opportunities.
• Develop account strategies, customer insight, pipeline forecasts, and CRM reporting for assigned accounts.
• Collaborate with solution engineering, operations, service delivery, and product teams to design and present tailored infrastructure solutions.
• Lead stakeholder engagement, executive presentations, contract negotiations, and account performance reporting.

Requirements

• 5+ years of experience in a senior sales or account management role with a proven record against target.
• Experience with strategic customers in hyperscale, carrier, content, data centre, subsea, or adjacent infrastructure markets.
• Experience managing complex opportunities through lengthy sales cycles, from discovery to contract.
• Strong executive presence, presentation skills, relationship-building ability, and experience engaging working and senior management stakeholders.
• Foundational understanding of networking, data centre, and digital infrastructure concepts, with commercial and technical fluency.
• Bachelor's degree in Business Administration, Engineering, or a related field; relevant experience may substitute for a degree. Proficiency with CRM software, Microsoft Office Suite, Google Workspace, and sales productivity tools.

Culture & Benefits

• Collaborative two-person account management model with shared ownership, transparent communication, and joint targets.
• Competitive compensation with a sales incentive plan.
• Health, disability, and life insurance, plus a pension with employer contributions of up to 8%.
• 25 days of paid time off, one floating day, two volunteer days, and enhanced paid parental leave.
• Retail and fitness membership discounts, employee assistance programs, and mental health, wellbeing, and medical support.