36 минут назад
Senior Account Manager, Commercial
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Account Manager, Commercial (B2B SaaS): Managing and growing a portfolio of commercial-segment customers through renewals, expansion, value-led account planning, and data-driven sales execution with an accent on multi-stakeholder engagement, customer outcomes, and commercial metrics. Focus on building expansion pipeline, leading QBRs, navigating five-figure negotiations, and translating product adoption and health signals into renewal and growth plans.
Location: London, UK; hybrid attendance at the local office an average of 2 days per week. Candidates must be legally authorised to work in the UK for the duration of employment.
Company
provides an employee experience platform used by more than 6,000 companies to improve engagement, performance management, and team development.
What you will do
- Own a portfolio of commercial-segment customers, typically with up to 1,000 employees, and deliver predictable renewals and expansion.
- Lead quarterly business reviews, executive alignment sessions, and success-planning conversations across multiple stakeholders.
- Identify, prioritise, and close upsell and cross-sell opportunities through account research, segmentation, and proactive outbounding.
- Monitor product adoption, health indicators, time-to-value milestones, and renewal-risk signals to create growth and recovery plans.
- Partner with Renewals, Customer Success, People Science, Product, Marketing, and RevOps to improve the customer journey and share customer insights.
- Maintain CRM hygiene, forecast accuracy, operating cadence, and commercial knowledge of HR and talent trends.
Requirements
- 3+ years of quota-carrying experience in B2B SaaS account management or commercial expansion, with a record of meeting or exceeding renewal and growth targets.
- Experience managing a commercial or mid-market book of business, including five-figure deals and 2–6 month sales cycles.
- Strong understanding of the SaaS customer lifecycle and commercial metrics including ARR, NRR, and GRR.
- Excellent discovery, executive communication, QBR facilitation, negotiation, and multi-stakeholder deal-management skills.
- Data fluency and CRM discipline, with proficiency in Salesforce, Gong, LinkedIn Sales Navigator, and Outreach.
- Familiarity with MEDDPICC, deal-stage progression, objection handling, and commercial negotiation tactics.
Nice to have
- HR tech experience or familiarity with employee engagement, performance, and development practices.
- Experience working with EMEA customers and knowledge of regional business culture and buying dynamics.
Culture & Benefits
- Hybrid work model with regular office collaboration and flexibility supported by a MacBook and home-workspace budget.
- Equity through the Employee Share Option Program.
- Learning programs, coaching, quarterly refresh days, and an extended end-of-year break.
- Monthly wellbeing and lifestyle allowance, inclusive parental leave from day one, and five annual social impact days.
- Medical insurance for employees and families, available in the US and UK.
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