Staff Product Manager - Customer Experience (AI)

Location: Dallas, TX; onsite Monday–Thursday at the Dallas headquarters, with work from home on Fridays

Company

hirify.global builds secure, modern solutions for accurate and seamless freight transactions and helps freight industry partners operate more effectively.

What you will do

• Define and communicate product vision and strategy in line with company objectives.
• Manage the full product lifecycle from discovery through launch and iteration.
• Collaborate with software engineers, designers, data, customer experience, and marketing teams.
• Use market trends, customer feedback, and product performance data to guide decisions and prioritize enhancements.
• Identify and deliver AI opportunities from ideation through enablement.
• Represent customer needs, influence executives and stakeholders, and mentor product team members.

Requirements

• 7+ years of product management experience, including at least 2 years at senior, staff, lead, or principal level.
• Proven success launching products in B2B or B2C environments.
• Strong understanding of technical concepts and agile development processes.
• Experience leading, mentoring, and influencing cross-functional teams and stakeholders.
• Strong communication, strategic thinking, data-driven decision-making, and problem-solving skills.
• Bachelor’s degree in Computer Science, Engineering, Business, or a related field.

Nice to have

• MBA or another advanced degree.
• Familiarity with Jira, Asana, ClickUp, Google Sheets, Microsoft Excel, Figma, and other product management tools.

Culture & Benefits

• Full-time employment with regular, predictable attendance.
• Medical, dental, and vision insurance.
• Paid time off.
• 401(k) and additional benefits.