Sales Support Specialist

Location: Remote

Salary: $500/month

Company

hirify.global operates in the online education space.

What you will do

• Provide daily administrative and operational support to the Sales team.
• Respond to customer inquiries and coordinate meetings, demonstrations, follow-ups, and customer requests.
• Track leads, opportunities, customer accounts, sales activities, and key performance indicators.
• Prepare sales reports, presentations, spreadsheets, proposals, quotations, and other documentation.
• Create and process customer orders, coordinate rush orders, and follow up on pending requests.
• Coordinate with Customer Support, Finance, Marketing, and other internal teams to resolve issues and maintain a smooth customer experience.

Requirements

• High school diploma or equivalent.
• Previous experience in sales support, sales administration, customer service, office administration, or a related role.
• Strong organizational, time-management, communication, customer service, analytical, and problem-solving skills.
• Excellent attention to detail, accuracy, computer literacy, and data-entry skills.
• Proficiency in Microsoft Office or Google Workspace, especially spreadsheets and presentations.
• Familiarity with CRM, sales tracking, or customer management systems, plus the ability to work independently and collaborate cross-functionally.

Nice to have

• Associate's or Bachelor's degree in Business Administration, Marketing, Sales, Communications, or a related field.
• Experience in a high-volume sales or administrative environment.
• Experience preparing sales reports, tracking KPIs, managing leads, processing orders, or maintaining customer accounts.
• Experience in online education, SaaS, technology, or professional services.