Patient Registration Coordinator

Location: On-site at 86 Beach Street, Westerly, Rhode Island, USA

Salary: $20–$23 per hour plus bonus structure

Company

Behavioral Health Group is a network of Joint Commission-accredited treatment centers providing opioid addiction treatment services across 22 states.

What you will do

• Greet patients and visitors, maintain the waiting area, and provide front-desk support.
• Process registrations, admissions, discharges, appointments, intakes, census forms, and caseload listings.
• Verify patient identification, program participation, insurance eligibility, and authorization.
• Collect copays, deductibles, coinsurance, and other patient fees; maintain clinic funds and prepare financial reports.
• Manage patient accounts, statements, reimbursements, records, reports, filing, and office supplies.
• Coordinate with patients, treatment teams, management, and community agencies while maintaining confidentiality and professional boundaries.

Requirements

• High school diploma or equivalent.
• At least one year of general office clerk experience with basic math, accounting, and cash handling.
• Valid driver's license.
• Experience with front-desk operations, admissions, billing, or collections.
• Strong verbal and written communication, customer service, interpersonal, data-entry, and basic computer skills.
• Ability to work independently under pressure, manage multiple tasks, enforce fee collection policies, and operate standard office equipment.

Nice to have

• Healthcare experience.

Culture & Benefits

• Monday–Friday schedule from 5:00 AM to 1:00 PM, with no nights or Sundays.
• Paid time off, holidays, and personal-needs leave.
• Health, life, vision, and dental insurance options.
• Tuition reimbursement and a 401(k) plan with discretionary match.
• Role-based training, advancement opportunities, quarterly bonuses, and certification or license incentives.
• Employee Assistance Program, self-care resources, and discounts on services and entertainment.