Account Manager – Native English Speaker (Spain Remote)

Location: Spain; remote

Company

A fintech company providing business products including plans, cards, invoicing, and credit.

What you will do

• Own and proactively develop a portfolio of accounts across European markets through outreach, QBRs, and regular check-ins.
• Identify and execute upsell and cross-sell opportunities across plans, card spend, invoicing, and credit.
• Build relationships with decision-makers and support commercial conversations.
• Use account data, usage signals, and portfolio trends to prioritize outreach and identify churn risks.
• Maintain accurate pipeline and activity tracking in Salesforce and use Modjo call intelligence for performance improvement.
• Collaborate with onboarding, product, and support to ensure clients receive the agreed service.

Requirements

• At least 2 years of account management experience in fintech or B2B SaaS.
• Previous outbound sales or business development experience.
• Strong commercial judgment focused on revenue per account, expansion potential, and portfolio mix.
• Ability to use data to identify usage changes, churn risks, and upgrade opportunities.
• Confident communication skills, including running QBRs, challenging when necessary, and escalating appropriately.
• Native-level English proficiency required.

Nice to have

• Experience with Modjo or an equivalent call intelligence tool.

Culture & Benefits

• Remote work from Spain.
• Opportunity to make a genuine impact on the product.
• Opportunity to work in the EU.
• Stock options.
• Work & Swim program and ongoing support.

Hiring process

• CV review.
• 30-minute recruiter interview followed by a 45-minute hiring manager interview.
• 30-minute final interview.