New Business Account Executive (CPaaS)

Location: Remote, based in the United Kingdom or Ireland. Approximately 25% travel is anticipated for customer and team meetings.

Company

Twilio provides cloud communications solutions that enable businesses and developers to create personalized customer experiences.

What you will do

• Acquire new high-value enterprise customers and drive annual contract value for assigned accounts across the DACH region.
• Manage the sales process from lead qualification and prospecting through negotiation, contract management, and deal closure.
• Create pricing proposals, negotiate commercial terms, and manage complex contracts and long sales cycles.
• Build trusted relationships with technical and business stakeholders, including C-level executives and enterprise decision-makers.
• Develop sales pipelines through direct sales, partnerships, networking, and other lead-generation channels.
• Balance multiple deals and priorities while maintaining high levels of customer satisfaction.

Requirements

• 6+ years of enterprise sales experience with a record of personally selling and closing complex solutions.
• Experience selling technical solutions such as cloud communications platforms, APIs, or enterprise software.
• Proven success managing large enterprise accounts and meeting or exceeding sales targets in quota-driven environments.
• Experience working with Fortune 500 or similarly large enterprises and closing high-value deals.
• Strong solution-based or consultative selling, prospecting, presentation, negotiation, and contract management skills.
• Ability to build relationships with C-level executives, decision-makers, cross-functional partners, and other key stakeholders.

Nice to have

• Experience selling to both business and technical audiences.
• Understanding of the CPaaS ecosystem, cloud communications, APIs, telecommunications, and enterprise technology architecture.
• Knowledge of how communication platforms integrate with existing enterprise systems.

Culture & Benefits

• Remote-first work with occasional in-person team gatherings, functional off-sites, or customer meetings.
• Competitive pay and generous time off.
• Parental and wellness leave, healthcare, and a retirement savings program.
• Support for employee volunteering and community donations.

Hiring process

• Hiring decisions are made by Twilio employees, with artificial intelligence used to support process efficiency.
• A formal interview process is required; interviews are not conducted exclusively through text-based messaging applications.