Senior Account Director (Agentic AI)

Location: Austin, Texas, United States

Company

hirify.global, part of WPP Enterprise Solutions, designs and operates growth systems spanning CRM, commerce, consulting, content transformation, customer experience, engineering, and enterprise platforms.

What you will do

• Manage global client relationships as a strategic partner, driving organic growth and continued solution adoption.
• Lead strategic technology initiatives and prepare presentations for executive-level client meetings.
• Translate business requirements into developer-ready project scopes, technical roadmaps, estimates, and profitable budgets.
• Oversee agentic AI projects, helping clients pilot and scale AI digital coworkers and automated enterprise workflows.
• Manage and mentor project managers while coordinating with technical architects, developers, strategists, and solution teams.
• Define team roles, objectives, and career development paths while maintaining high-quality delivery against the agreed roadmap.

Requirements

• 5–8+ years of experience in account management or project management within CRM, digital transformation, or an enterprise agency environment.
• Experience managing large-scale global accounts and senior stakeholders across complex organizations.
• Ability to work directly with developers, software engineers, and technical architects to turn strategic vision into buildable solutions.
• Experience with enterprise cloud platforms, marketing automation ecosystems, and customer data infrastructure.
• Strong presentation, organization, deadline management, technical estimation, and stakeholder management skills.
• Exceptional English presentation and stakeholder management skills are required.

Nice to have

• Understanding or practical experience with Agentic AI, Digital Coworkers, and modern automated workflow environments.

Culture & Benefits

• Work within a global network of experts across engineering, platforms, commerce, consulting, content transformation, CRM, and customer experience.
• Collaborate with colleagues across more than 55 nationalities and a network spanning 60+ markets.
• Flat organization with a focus on talent development and long-term career growth.
• Partner with recognized technology providers including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify.
• Equal opportunity workplace committed to respect, belonging, and career access.