Field Service Technician II (Medical Devices)

Location: Kansas City, Missouri, United States

Salary: $48,000–$66,000 per year

Company

hirify.global develops and supports healthcare products and services focused on saving and sustaining lives.

What you will do

• Clean, disinfect, inspect, and prepare rental and customer-owned medical products for patient use.
• Troubleshoot and repair electronic, hydraulic, and pneumatic systems and malfunctioning components.
• Perform operational function checks, adjustments, minor repairs, and service-contract activities.
• Provide delivery, removal, and service support for products at service centers and customer accounts, including on-call coverage up to 24/7.
• Load, unload, and remove medical products weighing up to 1,680 pounds.
• Safely operate company vehicles ranging from cargo vans to 26,000-pound trucks and maintain direct customer contact.

Requirements

• At least 21 years of age.
• High school diploma or GED.
• Valid driver's license and acceptable driving record.
• Basic mathematical skills.
• Must be authorized to work for any employer in the United States.
• Ability to work in hospital, service-center, and depot environments where biohazards may be present, using required personal protective equipment.

Nice to have

• Technical or trade school training.
• DOT physical card; assistance is provided.
• Experience with FDA-regulated products.
• Customer service experience.

Culture & Benefits

• Work within a collaborative field service team supporting hospitals and healthcare settings.
• Medical, dental, and vision insurance beginning on the first day for eligible roles.
• Paid time off, paid holidays, parental leave, and family and medical leave.
• 401(k) plan with contribution and company-matching options, employee stock purchase plan, and flexible spending accounts.
• Educational assistance, commuting and childcare benefits, employee discounts, and employee assistance programs.